Privacy Policy
Maintaining your privacy is really important to us. You entrust us with your information, and
we take that responsibility seriously.
We may modify or update this Privacy Policy from time to time to reflect the changes in our
business and practices, and so you should review this page periodically. When we change
the policy in a material manner we will let you know and update the ‘last updated’ header as
below.
General Information
We take security and privacy seriously. This Privacy
Policy explains how we collect, store and use personal data when you browse [your domain
name] or otherwise provide your personal data to us. Please read this Privacy Policy
carefully to understand how we will treat your personal data.
What information we collect about you
Your personal data
When we say your "personal data", we mean any information that identifies any person that
you provide to us.
Your "personal data"; may also be contained in information that we collect about you in
connection with your order or otherwise interact with us for example by electronic mail.
When it comes to your personal data, we comply with our obligations under the General
Data Protection Regulation and any other applicable data protection legislation from time to
time.
Your personal data includes the information you provide, on the website (including any forms you complete), or during an electronic mail enquiry about you.
Examples of this personal data include your name, your email address, address including
postcode which you provide to us when you set up an account and subsequently amend in
the My Account section when you go to checkout; and any correspondence when you
contact us.
We do not knowingly collect or solicit any personal data from anyone under the age of
sixteen or knowingly allow such persons to purchase goods from us.
How we use the information we collect
We use your personal data for legitimate business reasons, for example email you when
your order has been received.
Contacting you for Marketing Purposes - We may use your personal data to contact you
by email, to let you know about our order. We will only use your data in this way where you have provided consent,
we have legitimate business reasons for doing so, or where we are otherwise entitled by law
to do so. If you would like us to stop providing you with such notifications, me please leave a message.
Legal Requirements – We may use your personal data to comply with any legal obligations
to which we are subject.
Why do we use your personal data?
We collect and use your personal data for a variety of reasons. We need some data to enter
into and perform our contract with you. The lawful basis for processing your personal data is
Consent as you have consented to provide your personal details to us to allow us to provide
a service to you. If you fail to provide such data we will be unable to provide our service to
you.
Other information we collect because we have legitimate business interests, for example, in:
- Fulfilling your order and providing updates on the order.
- Understanding how our customers use our products, services and websites;
- Understanding and responding to customer feedback;
- Researching and analysing the services our customers want;
- Improving our product and better understanding how our customers use it.
How we share information we collect
We may share your personal data with third parties in certain circumstances.
- in the event that we, our business, or substantially all of its assets are acquired by a third party (in which case personal information about customers will be one of the transferred assets);
- if we are under a duty to disclose or share your personal in order to comply with any legal obligation; to cooperate with law enforcement officials in the investigation of unlawful activities of [your store name] website users or relating to [your store name] users; or in order to enforce or apply any contract with you; or to protect our rights, property, or safety of our employees, customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection or unlawful activity.
We also utilize a number of carefully selected third parties to help provide our services to
you. Examples of these functions include website creation and hosting, email, providing
marketing assistance and data analysis, data management, handling credit card transactions
and providing customer service. In choosing to work with any such third parties, we will
always ensure that the security policies and confidentiality arrangements of those third
parties adhere to the same requirements we ourselves impose and expect, as a minimum.
No ownership rights to the data will be transferred to any third party.
How to access and control your information
You are free to change your personal details in the My Account section of your account at
any time, if you have set up an account with us.
You can also ask us for a copy of your personal data that we hold. We may ask for proof of
your identity before providing any information and reserve the right to refuse to provide
information requested if identity is not established. Please see “Your Individual Rights”
below. Generally, we will retain your personal data for a reasonable period, or for as long as
the law requires.
Your individual rights
Access to your personal data: You can ask us to confirm if we are processing your
personal data and you may request a copy of your personal data by contacting us.
See Section “How to Contact Us” at the end of this policy.
Right to change or withdraw your consent: Where you have given us consent to
make use of your personal data for any of the purposes outlined in this policy, you
may withdraw that consent at any time.
Right to Rectification: You may ask us to update out of date or inaccurate
information we hold about you. To do so, please log on to your account and update your information.
Right to Erasure: In certain circumstances you may ask us to erase your Personal
Data.
Right to Data Portability: In certain circumstances you may ask us to provide you
with the personal data that we hold about you in a structured, commonly used,
machine readable form, or ask for us to send such personal data to another data
controller.
Right to object: In certain circumstances you may object to our processing of your
personal data.
Data security
We take security and privacy seriously. We will endeavour to take all reasonable steps to
keep your personal data secure once it has been transferred to our systems. We adopt
appropriate, industry standard data collection, storage and processing practices and security
measures to protect against unauthorised access, alteration, disclosure or destruction.
How to Contact Us
If you have any queries relating to this Privacy Policy, please leave a message.
